Refund Policy

We want Krea 2 Turbo to be worth the credits you spend on it. When a purchase does not work out, the rules below govern whether it can be refunded.

Refund Eligibility

Both of the following have to hold for a request to be approved:

• It reaches us within 7 days of the first purchase or the first subscription charge.
• The paid features have not been used to any material extent on the account.

How to Request a Refund

Write to support@krea2turbo.pro with:

• The email the account is registered under
• An order or receipt ID, if you have one to hand
• Optionally, a line on what went wrong

Processing Time

Approved refunds go back to the card or account the payment came from. How quickly it lands is up to the bank or card issuer, and that typically runs 5-10 business days.

Non-Refundable Cases

Requests are normally declined where:

• The account has already consumed a meaningful share of its credits or generated at volume
• A subscription has renewed and the request arrives after the 7-day window has closed
• The purchase was a one-off credit pack, unless the law requires a refund anyway
• The account has breached our Terms of Service, or the refund process itself is being abused

Subscription Cancellation

Cancelling stops the next renewal and can be done at any time. It does not, on its own, reverse charges that have already been taken.

Chargebacks

Come to support before raising a chargeback — most billing problems are quicker to fix directly. While a chargeback is open and unresolved, account access may be restricted pending review.

Statutory Rights

Nothing in this policy reduces the consumer rights that applicable law gives you regardless of what is written here.

For questions about this Refund Policy, contact support@krea2turbo.pro.